Sales Skills
The course will start by providing an overview of the basic rules for sales people, along with the right
mindset, self-assessment and the goals you’ll need in the short, medium and long term.
It’ll cover cold calling, including how to prepare, what to say and how to deal with gatekeepers as
well as walking you through a typical face-to-face meeting.
You’ll learn how to start a meeting, the questions you need to ask your prospect, practical tips for
presentations including, staying relaxed, getting across your main messages, handling questions and
using presentation aids.
We’ll also be analysing how you can sell by stressing the results prospects can expect if they buy, and
how best to play to their emotions.
We’ll take a look at negotiation. We’ll highlight how you can avoid it, what to say if you’re drawn
into it, and how you can use your negotiating skills to land the sale and much more.
| Course | Module Number | Module Name | Pass % Required |
| Sales Skills | 1 | Basic Rules for Sales People | 70 |
| Sales Skills | 2 | Cold Calling | 70 |
| Sales Skills | 3 | Face-to-Face Meetings | 70 |
| Sales Skills | 4 | Rapport Building | 70 |
| Sales Skills | 5 | Sales Presentations | 70 |
| Sales Skills | 6 | Results Selling | 70 |
| Sales Skills | 7 | Handling Negotiations | 70 |
| Sales Skills | 8 | Dealing With Objections | 70 |
| Sales Skills | 9 | Closing the Sale | 70 |
Recommended System Requirements
• Browser: Up to date web browser
• Video: Up to date video drivers
• Memory: 1Gb+ RAM
• Download Speed: Broadband (3Mb+)
Duration: 120 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).